Refund policy

Return Policy

Last Updated: 11/20/2025

Thank you for shopping with [Your Company Name]. We want you to be fully satisfied with your purchase. Please review our return policy below.

Returns and Exchanges

• We accept returns or exchanges within 14 days of delivery.

• Items must be unused, in their original condition, and in their original packaging.

• Proof of purchase is required for all returns and exchanges.

Non-Returnable Items

For safety, hygiene, and energetic integrity, the following items cannot be returned or exchanged under any circumstances:

• Any candles that have already been lit or partially burned

• Any oils that have been opened, used, or tampered with

• Custom or personalized products

• Clearance or final-sale items

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will replace the item or offer store credit as needed.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent or item arrives damaged).

Refunds

Once your return is received and inspected, we will notify you of approval or denial. Approved refunds will be issued to your original payment method. Please allow 3–7 business days for the refund to appear in your account.

If you have any questions about returns, please contact us at: Labrujitadeltarot13@gmail.com